Skype

Skype

Skype is a little piece of software that lets you make free calls to anyone else on Skype, anywhere in the world. Skype uses P2P (peer-to-peer) technology to connect you with other users. Product description. Skype is built to meet your daily messaging and video communication needs. It is small, fast, and capable. It lets you send free text messages and make voice & video calls even under most network conditions. Skype will always help you stay connected with your friends and family.

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Skype keeps the world talking. Say “hello” with an instant message, voice or video call – all for free. Use Skype to send SMS messages to mobiles worldwide and with SMS Connect you can now also read and reply to your phone's SMS messages right from your computer. Skype for Business makes it easy to connect and collaborate with coworkers and business partners around the world: Start instant message conversations and voice or video calls. See when your contacts are available online. Schedule and join meetings. Present your screen during meetings, or give control to others. Skype is a VoIP service that enables people to make and receive free voice and video calls over the internet using a computer, web browser, or mobile phone. VoIP supplies ways to communicate that go around the standard methods of landlines and cellular plans.

Originally published: July 30, 2019
Updated: April 29, 2021

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Last year we announced the July 31, 2021 retirement of Skype for Business Online. After that time, the service will no longer be accessible. Below are additional details:

  • Services that integrate with Skype for Business Online will not be supported beyond the July 31, 2021 retirement. This includes support for third-party audio conferencing providers (ACP), Skype for Business Online Cloud Connector Edition (CCE), hybrid voice configurations, and Skype Meeting Broadcast.

  • Customers will not be able to move online users out of Teams Only mode after retirement.

  • Coexistence modes enable customers to operate Skype for Business Server/Teams side-by-side experiences until they are ready to move users to Teams Only.

  • Users can be moved directly from Skype for Business Server to Teams Only after configuring Skype for Business hybrid with Microsoft 365 or Office 365.

To enable customers to plan and implement a successful upgrade from Skype for Business Online to Teams or Skype for Business Server, Microsoft offers the following resources:

The Skype consumer service and Skype for Business Server products will not be affected by the retirement of the Skype for Business Online service.

In addition to the retirement of Skype for Business Online, customers using Skype for Business Online Cloud Connector Edition and 'Hybrid Voice' configurations will require changes as well. Go here to learn more.

Current Skype for Business Online customers with existing Microsoft 365 tenants will experience no change in the service up to its retirement date.

For more detailed information about the Skype for Business retirement, see the Teams blog.

Change Log

Skype Login

September 29, 2020
ADDED: Skype for Business Online Cloud Connector Edition and 'Hybrid Voice' configurations detail.

April 29, 2021
ADDED: 3 month EOS notification; updated impacts and resources


About

Skype for Business provides an instant messaging and conference calling solution for University of Utah personnel who are on the University's secure server.

All University of Utah students, faculty, and staff can install Skype for Business for free. If you have a managed computer, you will need assistance from your IT manager.

To install Skype for Business:

  • Install Skype for Business for Windows.
  • Install Skype for Business for Mac.
  • Select the edition compatible with your computer, and follow the prompts to check out.

If you are using a Polycom phone set, you will need to install BToE (Better Together over Ethernet) to enable you to control phone activity from your computer using your Skype client. Contact your IT manager for assistance.

To schedule a meeting using Meet Me:

  1. Select the large MEET ME button at the top of the webpage.
  2. Enter your uNID@umail.utah.edu and CISpassword, and select Continue.
  3. Enter your meeting details, and select OK.
  4. At this point, the meeting details will not be sent automatically. You will still need to send the details to all meeting participants. For further instructions, visit the UIT Knowledge Base.

features:

  • Chat and instant messaging
  • Screensharing and presenting
  • Conference and internal calling
  • Video calling
  • Voicemail
  • Presence status

Icons in the IM window:

Get Started

User Guides and How-to Documentation

UIT Knowledge Base:

Skype For Business

Microsoft Get Started:

Training

Online Microsoft training

IM and Media Encryption

Support

FAQ

Active University of Utah staff, faculty, and students and active University of Utah Health staff are eligible to use Skype for Business. Affiliate accounts are not eligible at this time.

To install Skype for Business:

  • Select the edition compatible with your computer, and follow the prompts to check out.
Skype for Business is an instant messaging and conference calling solution. You are able to use it as a regular calling device, a conference phone and an IM tool. With Skype for Business, you can schedule meetings and coordinate with your Outlook Calendar.
BusinessSkype
Yes. You can use Skype for Business as a regular calling device.
Documentation is provided in the UIT Knowledge Base. Training is provided by Microsoft.

There are several ways to schedule a Skype for Business Meeting:

Recommended: Schedule a meeting through Outlook:

Skype login account
  • Open your Outlook calendar.
  • Select New Skype Meeting found on the top toolbar.
  • Enter your meeting details, including participants, subject, location, time, date and any other description.
  • (Optional) Add an attachment by selecting the Insert tab, then Attach File, then select the file you wish to send.
  • Select Send.
  • For more detailed instructions, visit Microsoft's tutorial.

You may also schedule a meeting online by using the Web Scheduler:

Skype Ubuntu

  • Select the large MEET ME button at the top of this webpage.
  • Enter your uNID@umail.utah.edu (e.g. u0123456@umail.utah.edu) and CIS password, and select Continue.
  • Enter your meeting details, and select OK.
  • When finished entering your meeting details, you will need to send them to all meeting participants. For instructions, visit Sharing Meeting Details.
  • For more detailed instructions, visit Microsoft's tutorial.

You may also use the Skype for Business client:

  • Open your Skype for Business client.
  • Select the contact(s) you wish to include in the call (to select multiple contacts at once, hold down the Ctrl or Command key for PC or Mac, respectively)
  • Right-click on the selected contact(s), then select Start a Conference Call.
  • Choose Skype for Business Call.
  • For more detailed instructions, visit Microsoft's tutorial.

To listen to your voicemail:

  • In Skype for Business, select the key pad icon.
  • If you have a voicemail, it will appear at the bottom of the screen.
  • Hover over the phone icon under VOICE MAIL, and select the play icon.
  • Your voicemail message will play.
Submit a ticket to the UIT Help Desk at helpdesk@utah.edu or 801-581-4000 option 1 to request the creation of a new chat room.

It is strongly advised not to sign out of your phone unless necessary.

For the VVX 201 and VVX 410 Polycom phones:

  • Press the Sign in hard key.
  • Make sure User Credentials is highlighted and press the Select hard key.
  • Enter your sign in address using the keypad.
    • Sign in address: uNID@umail.utah.edu (e.g. u0123456@umail.utah.edu)
    • The @ and . symbols can be found with the star key.
  • Press the down arrow on the navigation cluster to the User credential.
  • Enter your User name (same as sign in address).
    • The @ symbol can be found with the 1 key.
    • The . symbol can be found with the star key.
  • Press the down arrow on the navigation cluster to the Password
  • Enter your CIS password.
    • Press the Encoding hard key to find capitalized letters.
  • Press the More hard key and, then press Sign in.
  • It will take around one to two minutes to sign in.

For the VVX 500 and VVX 600 phones:

  • Press Sign in on the Home screen.
  • Press User Credentials and enter your Sign in address: uNID@umail.utah.edu (e.g u0123456@umail.utah.edu).
  • Press User and enter your User name (same as sign in address).
  • Press Password enter your CIS password.
  • Press Sign in.
  • It will take around one to two minutes to sign in.

For the CX 300 phone:

  • Sign into your Skype for Business/Lync client.
  • Plug in your phone.

Setting your availability and location lets others see where you are. You can set your availablity and location at the top of the Skype for Business client by selecting the down arrows next to your name.

When you have a scheduled meeting, your availablity will automatically indicate 'busy' unless changed.